Each Child Care Resource & Referral Agency has a local consultant team. The consultant team offers child care providers free services to improve the quality of care. To find your local consultant team, first find your local Child Care Resource & Referral Agency.  The consultant team consists of:

  • Infant Toddler Child Care Specialist
  • Mental Health Consultant
  • Quality Specialist



Infant Toddler Child Care Specialist (ITCCS)

  • Offers training, consultation and technical assistance services to child care providers
  • Assists child care providers with developing and implementing quality improvement plans
  • Provides trainings specific for infants/toddlers
  • Works with community partners, e.g. businesses and schools, to increase awareness of the importance of brain development and the impact that high quality child care has on the developing child


Mental Health Consultant (MHC)

  • Offers consultation services, technical assistance and trainings to child care providers on topics such as, but not limited to, behavioral issues, violence/trauma, abuse/neglect, etc.
  • Conducts site visits to child care programs
  • Provides referrals to outside agencies in the social and mental health areas based on individual needs of the children and/or families


Quality Specialist

  • Answers general questions and helps guide providers through the process
  • Offers technical assistance and consultation
  • Provides guidance in understanding and using assessment tools (Environment Rating Scales (ERS), Program Administration Scale (PAS), and Business Administration Scale (BAS), as well as national accreditation
  • For licensed programs, provides on-site help with program improvement planning